Warranties & Returns
Bulk Cable Warranty:
Layer 1 Structured Cables are manufactured to the highest standards using quality materials at an affordable price.
Layer 1 Structured Cables come with a 2-year standalone warranty or
A 25-year warranty as part of a Layer 1 complete solution* and having passed balanced twisted pair copper permanent link testing for Class E cabling installations seeking performance conformance to AS/NZS 3080:2013 and/or AS/NZS IEC 61935.1:2013. Testing to be completed via Fluke DSX CableAnalyser, with results submitted for verification.
Layer 1 Structured Cables come with a 25-year product defects warranty
*Layer 1 structured cable together with Layer 1 Jacks and Panels terminated utilising the Layer 1 termination tool.
Panels and Jacks:
Layer 1 Patch Panels and Jacks are manufactured to the highest standards using quality materials at an affordable price.
Layer 1 Patch Panels and Jacks come with a 2-year standalone warranty or
A 25-year warranty as part of a Layer 1 complete solution* and having passed balanced twisted pair copper permanent link testing for Class E cabling installations seeking performance conformance to AS/NZS 3080:2013 and/or AS/NZS IEC 61935.1:2013. Testing to be completed via Fluke DSX CableAnalyser, with results submitted for verification.
Layer 1 Patch Panels and Jacks come with a 25-year product defects warranty
*Layer 1 Patch Panels and Jacks together with Layer 1 Structured Cable terminated utilising the Layer 1 Termination Tool
Prysmian Cable, Layer 1 Jacks and Patch Panels form part of the Prysmian 25 year Maxlink Warranty Program.
Learn more about the Prysmian Maxlink warranty below
Patch Lead Warranty:
Layer 1 Patch Leads are manufactured to the highest standards using quality materials at an affordable price.
Layer 1 Patch Leads come with a 2-year standalone warranty and
A 25-year product defects warranty.